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Terms of Service

Last Updated: 21 November 2025

These Terms of Service ("Terms") govern your use of PriceWatch cryptocurrency trading software and related services provided by TNG PriceWatch Ltd, a company registered in the Republic of Ireland.

1. Acceptance of Terms

By accessing, downloading, or using PriceWatch software and services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

You must be at least 18 years old to use PriceWatch. By using our services, you represent that you meet this age requirement.

2. Service Description

PriceWatch provides cryptocurrency trading software that:

  • Monitors cryptocurrency markets and price movements
  • Executes automated trading strategies based on technical indicators
  • Runs locally on your computer with your data remaining private
  • Connects to cryptocurrency exchanges via your API credentials

Important: PriceWatch is a software tool. We do not provide investment advice, financial planning, or trading recommendations.

2.5. Corporate Structure

TNG PriceWatch Ltd provides subscription services, customer support, and manages customer accounts for PriceWatch software. The PriceWatch software is owned and licensed by TNG Apex Holdings Ltd.

Your software usage is governed by a separate Software License Agreement provided by TNG Apex Holdings Ltd during software installation.

Software intellectual property is owned by TNG Apex Holdings Ltd. TNG PriceWatch Ltd provides subscription services and customer support as authorized distributor.

3. User Obligations and Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Use strong, unique passwords
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

Lawful Use

  • Comply with all applicable laws and regulations
  • Ensure cryptocurrency trading is legal in your jurisdiction
  • Meet any licensing or registration requirements
  • Pay all applicable taxes on your trading activities

Prohibited Activities

  • Reverse engineering, decompiling, or modifying the software
  • Sharing your account or software with unauthorized users
  • Using the software for illegal activities
  • Attempting to circumvent security measures
  • Market manipulation or fraudulent trading practices

4. Trading Risks

⚠️ HIGH RISK WARNING

Cryptocurrency trading involves substantial risk of loss. You may lose some or all of your invested capital. Only trade with money you can afford to lose.

Market Risks

  • Cryptocurrency markets are highly volatile and unpredictable
  • Past performance does not guarantee future results
  • Market conditions can change rapidly
  • Technical analysis may not always be accurate

Technical Risks

  • Software bugs or errors may occur
  • Internet connectivity issues may affect trading
  • Exchange API failures or downtime
  • Computer hardware or software failures

5. Subscription and Payment Terms

Subscription Plans

  • Various subscription periods available (1, 3, 6, 12 months)
  • Automatic renewal unless cancelled
  • Access continues until end of paid period after cancellation

Payment Processing

  • Payments processed via Stripe or cryptocurrency
  • All prices include applicable taxes
  • Payment failures may result in service suspension

Refund Policy

  • 7-day refund period for new subscriptions
  • Refunds processed to original payment method
  • No refunds for trading losses or user error
  • Contact legal@pricewatch.eu.com for refund requests

Price Changes

We may change subscription prices with 3 months' notice. Existing subscriptions continue at current rates until renewal.

6. Software License and Updates

License Grant

Your right to use PriceWatch software is governed by the comprehensive Software License Agreement provided by TNG Apex Holdings Ltd during software installation. TNG PriceWatch Ltd acts as authorized distributor and subscription provider.

The complete software license terms, including usage rights, restrictions, and liability limitations, are contained in the Software License Agreement from TNG Apex Holdings Ltd.

Updates and Maintenance

  • Major updates delivered via email notification
  • Minor updates available through automatic login updates
  • Updates are generally optional but recommended
  • We may discontinue support for older versions

Restrictions

  • No reverse engineering or decompilation
  • No redistribution or resale
  • Single-user license only
  • No creation of derivative works

7. Service Availability and Support

Uptime and Availability

  • We maintain multiple backup servers for reliability
  • Planned maintenance will be announced in advance
  • No guarantee of 100% uptime due to technical limitations

Customer Support

  • Email support available 24/7
  • Response time: typically within 24 hours
  • Discord community for user discussions (optional)

8. Termination

By You

  • Cancel subscription anytime through your account
  • Access continues until end of billing period
  • Account data deleted immediately upon cancellation

By Us

We may terminate your access for:

  • Violation of these Terms
  • Non-payment of fees
  • Illegal or fraudulent activity
  • Abuse of our services or support

9. Dispute Resolution

Informal Resolution

Before formal proceedings, contact us at legal@pricewatch.eu.com to resolve disputes amicably.

Formal Disputes

  • First attempt: Mediation through Irish Commercial Mediation Centre
  • If mediation fails: Binding arbitration under Irish Arbitration Act
  • Arbitration location: Dublin, Ireland
  • Language: English

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Ireland. Any legal proceedings shall be subject to the exclusive jurisdiction of the Irish courts, except for arbitration as specified above.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

11. COMPREHENSIVE RISK DISCLAIMERS

NOT INVESTMENT ADVICE

PriceWatch is a SOFTWARE TOOL ONLY. We DO NOT provide investment advice, financial planning, trading recommendations, or any form of financial guidance. Any information provided is for educational purposes only and should not be construed as investment advice.

You are solely responsible for: All investment decisions, due diligence, risk assessment, and compliance with applicable laws and regulations.

EXTREME RISK WARNING

CRYPTOCURRENCY TRADING IS EXTREMELY HIGH RISK. You may lose your entire investment.

AUTOMATED TRADING AMPLIFIES RISK. Software cannot predict market movements or guarantee profits.

NO GUARANTEE OF FUNCTIONALITY. Software may malfunction at any time without warning.

MARKET CONDITIONS CHANGE. Past performance does not indicate future results.

REGULATORY COMPLIANCE

You are responsible for ensuring that your use of PriceWatch complies with all applicable laws, regulations, and licensing requirements in your jurisdiction, including but not limited to:

  • Securities regulations and licensing requirements
  • Financial services regulations
  • Anti-money laundering (AML) and Know Your Customer (KYC) requirements
  • Tax reporting and payment obligations
  • Data protection and privacy laws

PriceWatch makes no representations about the legality of cryptocurrency trading in your jurisdiction.

DISCLAIMER OF ALL WARRANTIES

PriceWatch software and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT of third-party rights
  • ACCURACY, RELIABILITY, or COMPLETENESS of data or functionality
  • UNINTERRUPTED or ERROR-FREE operation
  • SECURITY against unauthorized access or data breaches
  • COMPATIBILITY with your hardware, software, or network

12. COMPREHENSIVE LIMITATION OF LIABILITY

⚠️ COMPLETE DISCLAIMER OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF PRICEWATCH SOFTWARE AND SERVICES IS ENTIRELY AT YOUR OWN RISK.

PriceWatch Limited, its officers, directors, employees, agents, affiliates, and subsidiaries ("PriceWatch Parties") SHALL NOT BE LIABLE FOR ANY AND ALL losses, damages, costs, or expenses of any kind, whether in contract, tort (including negligence), strict liability, or otherwise.

TRADING AND FINANCIAL LIABILITY EXCLUSION

The PriceWatch Parties shall have NO LIABILITY whatsoever for:

  • Trading Losses: Any losses from cryptocurrency trading, including but not limited to capital losses, unrealized losses, missed profits, or opportunity costs
  • Market Volatility: Losses due to market crashes, flash crashes, extreme volatility, or market manipulation by third parties
  • Investment Decisions: Poor investment choices, timing errors, or strategy failures
  • Liquidations: Forced liquidations, margin calls, or position closures
  • Exchange Issues: Exchange hacks, closures, insolvency, or regulatory actions
  • API Failures: Exchange API errors, rate limiting, or connectivity issues
  • Slippage: Price slippage, execution delays, or unfavorable fill prices

TECHNICAL LIABILITY EXCLUSION

PriceWatch Parties accept NO RESPONSIBILITY for damages arising from:

  • Software Defects: Bugs, errors, glitches, crashes, or malfunctions in any software
  • Data Issues: Data corruption, loss, inaccuracy, or transmission errors
  • Infrastructure: Server downtime, network failures, or hosting provider issues
  • Security Breaches: Unauthorized access, hacking attempts, or data breaches
  • Integration Failures: Third-party service integration problems or API changes
  • Hardware Failures: Your computer, network, or device malfunctions
  • Force Majeure: Natural disasters, pandemics, war, terrorism, or government actions

EXCLUSION OF ALL DAMAGES

Under NO CIRCUMSTANCES shall PriceWatch Parties be liable for:

  • Direct Damages: Any direct financial losses or damages
  • Indirect Damages: Consequential, incidental, special, or punitive damages
  • Lost Profits: Any loss of actual or anticipated profits or revenue
  • Lost Data: Loss or corruption of data, records, or trading history
  • Business Interruption: Interruption of business, loss of goodwill, or reputation damage
  • Personal Injury: Any physical or mental injury or distress
  • Third-Party Claims: Claims by exchanges, brokers, or other third parties
  • Legal Costs: Attorney fees, court costs, or other legal expenses

MAXIMUM LIABILITY CAP

Notwithstanding any other provision herein, if PriceWatch Parties are found liable for any claim (despite this comprehensive disclaimer), the TOTAL AGGREGATE LIABILITY shall not exceed the lesser of:

  • €100 (One Hundred Euros), or
  • The amount you paid to PriceWatch in the 12 months preceding the claim

This cap applies regardless of the legal theory, number of claims, or potential damages amount.

YOUR ACKNOWLEDGMENT

By using PriceWatch, you explicitly acknowledge that:

  • You have read and understood this comprehensive liability disclaimer
  • You accept full responsibility for all trading decisions and outcomes
  • You will not hold PriceWatch Parties liable for any losses or damages
  • You have adequate insurance or financial reserves to cover potential losses
  • You understand the high-risk nature of cryptocurrency trading
  • This disclaimer is reasonable and necessary for PriceWatch to provide its services

Severability: If any court finds any part of this liability limitation unenforceable, that finding shall not affect the enforceability of the remaining provisions, which shall be given the maximum effect permitted by law.

13. Changes to Terms

We may update these Terms to reflect changes in our services or legal requirements. We will notify you of material changes via:

  • Email notification (at least 30 days in advance)
  • Website notice

Continued use of our services after changes take effect constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms or our services:

TNG PriceWatch Ltd (Service Provider)

Email: support@pricewatch.eu.com

Legal: legal@pricewatch.eu.com

Registered in: Republic of Ireland

For software licensing matters, see the Software License Agreement from TNG Apex Holdings Ltd.